How to Write a Customer Service Resume
Creating an effective customer service cover letter or resume (Curriculum Vitae) requires highlighting your relevant experience and skills. A well-written resume or CV along with a solid cover letter, in addition to a professional LinkedIn profile, can make a big difference in getting the job you want. At Pro Resume Writers Gold Coast, we specialize in providing resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help your profile stand out the competition. In this post, we’ll explain how to present the quality of service you provide on your resume or CV, demonstrate customer service skills on a resume or CV and give tips regarding how to present your the skills of customer service.
How to describe customer service on the resume or CV:
When describing your customer-service experience, focus on specific job duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any relevant measures, such as customer satisfaction ratings, to prove your effectiveness.
How can you demonstrate the skills of customer service on a resume or CV:
When you write about your experience, you need to mention specific abilities that are relevant to customer service, such as communication skills and problem-solving capabilities. Include any relevant training or certifications, such as a customer service training course or certificate with a particular customer care software.
What should I write about customer service skills:
When you write about your customer service abilities, concentrate on the most important and pertinent skills to the job you’re applying for. For example, if the job requires a lot of phone calls, then highlight your experience and skills in phone customer support.
How do I record about my experience with customer service:
When you write about your customer service experience, include specific examples and quantify your successes. For example, instead of simply saying "Helped customers with their questions," say "Assisted an average of 50 clients per day with their inquiries, resulting in a 90% percentage of satisfaction."
If you follow these guidelines, you can create a customer service resume the cover letter, CV, and LinkedIn profile which showcases your relevant experience and skills that make you an ideal candidate for customer service jobs. Remember that you proofread and edit your resume or CV and cover letter prior to making it available for submission. Also, consider seeking professional help from Pro Resume Writers Gold Coast if you need assistance.
